FAQ

Charcoal Industry FAQ

Why does my charcoal emit a little smoke?

According to the carbon data in the analysis certificate, the higher the carbon, the less smoke it emits

How long should charcoal burn before cooking?

The fire burns for approximately 5 hours and for cooking it depends on the food being grilled

Does charcoal expire?

Charcoal do not expire since they are made from a mixture of natural ingredients. However, its can lose their effectiveness over time, especially if they become wet or are exposed to extreme temperatures. It is generally recommended to store in a dry, well-ventilated area to help extend their shelf life.

Are charcoal briquettes toxic?

Charcoal are not inherently toxic, because the production process does not involve any harmful chemicals. However, it is important to handle and use charcoal safely, as they can produce harmful emissions when burned, such as carbon monoxide and particulate matter.

Which charcoal is best for BBQ?

Good charcoal for BBQ is charcoal whose smoke has no smell and no sparks

Why is charcoal best for BBQ?

Charcoal can add a delicious taste to food. Charcoal also tends to be cheaper and more widely available than other types of BBQ fuel, such as natural gas or propane.

Why is charcoal BBQ better than gas?

Some people prefer charcoal BBQ over gas BBQ because they believe food cooked on a charcoal grill will taste better. Charcoal grills also tend to be cheaper and more widely available than gas grills.

Company FAQ

What is your production capacity?

Our factory has a high manufacturing production capacity to fulfill large orders depending on your needs. Production quantity 250 tons per month

What are your delivery terms?

We offer Freight on Board (FOB) and Cost, Insurance and Freight (CIF) to any ports worldwide.

Do you offer free samples?

Yes, we do offer free samples up to 1 kg or USD $100, whichever is lesser in value, to any countries worldwide. Please note that the recipients will be responsible to pay for the shipping fee prior to sample being shipped, and the associated customs import duties and taxes upon arrival at the country of destination.

How to order halaban hardwood charcoal?

We developed three packaging options to meet different usage and storage requirements. Please contact us for more information about how to order charcoal.

Which payment Sinar Cakrawala Matahari accept?

We accept T/T telegraphic transfer (50% deposit) and LCL under certain circumstances. To find out more about our payment terms, please contact us. We will be happy to discuss.

Can I request an onsite factory visit?

Absolutely. We warmly welcome you to our beautiful country of Indonesia and would be more than happy to show you around our factory. Please contact us in advance to arrange your visit.

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